Ordering Our Products and Services

 

ORDERING OUR PRODUCTS OR SERVICES

All orders are handled personally by one of our psychologists. Please allow one working day for your order to be processed. If you do not receive your order instructions/password(s) by email after ordering please email us at customerservice@psychometrics.co.uk or call us on (UK) 0191 4561754.

Please make a note of these details and/or bookmark this page just in case you do need to contact us. Remember to include a contact telephone number and if possible an alternative email address if you contact us.

Click on 'Add To Basket' for the item you wish to purchase and follow the on screen instructions.

You will automatically receive an email confirming your transaction code, what you have ordered, and the amount of your order.

Your instructions on how to access/enable the product you have ordered will be sent out by separate email.  If you do not receive these please check that your spam filter has not screened out our email to you, and then contact customerservice@psychometrics.co.uk and we will send out your instructions again. 

  • If you have ordered SOLUTIONS, SOLUTIONS ADVANCED, The Personal CV and Resume Writer or The Job Application Tracker, you will receive a password and download instructions via email to fully enable  the software.

  • If you have ordered a Careers Interest or Career Development Report your questionnaire access instructions will be emailed to you when you have completed your order. Once you have completed the relevant on line questionnaire(s) your personalised report  will be sent by email within two working days.

  • The Personal CV and Resume Writer requires you to send us a unique ID code generated by the software after installation instructions on how to do this will be emailed to you when you have completed your order

 

All prices include VAT at 20%

Please note - we are in the process of updating our products and on line ordering is temporarily unavailable.

 

                    

 

* Combined purchase discount